Unlocking Potential is a program which urges leaders to provide people with opportunities to thrive through training, internal promotion, or encouraging an environment conducive to experimentation and exploration.

This book's lessons on grit, feedback, mindset and opportunity resonate across industries. Invite one of its authors to speak at your next event!

Museums and Art Galleries

Museums and art galleries stand to gain much from implementing a digital transformation strategy, including increased visitor engagement, higher ticket sales revenue, as well as greater community involvement in arts.

However, museums must remain realistic in their goals when setting digital strategies, due to limited human and financial resources. Setting unrealistically ambitious goals may result in failure and frustration; an experienced consultant can assist your museum in crafting an achievable digital strategy plan.

An effective museum digital transformation strategy should identify how best to utilize your museum's digital technologies to provide visitors with meaningful and unique experiences. Working with an external consultant, short and long-term goals for digitization transformation should also be established.

Museums may use apps to assist visitors in wayfinding around the museum. Furthermore, museums could offer pre-defined tours based on customer profiles or utilize AI and AR technologies to engage and educate visitors.

Gallery owners and artists can benefit from digital technology by marketing their artwork to local, national, and international art lovers - building both reputations and sales with new customers while simultaneously expanding customer bases. An online virtual exhibition of an artist's work may attract more potential buyers than an in-person gallery show would.

Education

Digital transformation is opening doors for education to become more efficient, accessible, individualized and engaging for both students, parents and staff alike. It creates trust among them all at a time when COVID-19 pandemic has galvanized change across industries globally.

OSES transforms the entire complex system of Institution administration and operations, student lifecycle management and examination processes using web based e-governance solutions, providing better communication among higher management, students, staff and alumni as well as providing a robust library automation software platform that powers this solution.

Hospitality

Hospitality is an expansive industry encompassing hotels, restaurants, cruise ships, travel agencies, car hire services and tour guides. As guests become more demanding of hospitality businesses and technology provides conveniences that may streamline internal operations or enhance guest experiences, digital transformation has become an imperative aspect of hospitality operations.

Hotel chains and other hospitality businesses must keep pace with customer expectations by adopting technologies that enhance guest experience, increase operational efficiencies, and help staff work more efficiently. From online booking platforms to mobile check-in/checkout platforms and automation features that save staff time on tasks to smart room technologies - these innovations are revolutionizing how hospitality businesses engage their customers while driving business outcomes.

Property Management Systems (PMSs) in hotels provide invaluable management capabilities. For example, they track guest bookings and cancellations, coordinate housekeeping tasks related to occupancy/departure dates and prevent maintenance issues in buildings. Mobile/augmented reality technologies may also enhance guest experiences - for instance a hotel may include wall maps with nearby points of interest in each room so guests can use their smartphones to view information about nearby attractions.

Assuring guest adoption of hospitality technologies requires clear instructions and user-friendly interfaces. Hospitality businesses can leverage tools like online surveys and direct feedback platforms to gather insights that enable continual optimization and improvement, while digital adoption platforms like Whatfix can arm staff with contextual in-app guidance and support to use these technologies effectively while meeting guest demands.